Are you planning to go on a vacation soon?
If so, you might be wondering whether you should be using a travel agent or not. A travel agent is a professional who can help you book your flights, hotels, tours, and other travel-related services. They can also offer you advice, recommendations, and assistance in case of any problems during your trip.
But are they worth it?
What are the benefits and drawbacks of using a travel agent for your vacation?
In this blog post, we will explore the pros and cons of using a travel agent for your vacation, so you can make an informed decision.
Do people still use travels agents to book holidays and why?
Yes, travel agencies are still a big business.
According to a report by Travel Weekly, the largest and most successful travel agencies in the industry generated $96.4 billion in gross travel bookings in 2019.
In 2022, Travel Weekly released its Power List, an annual ranking of the largest and most successful retailers in the travel industry, based on full-year 2021 sales. The list includes the top 20 most powerful travel agencies, which generated a combined total of $44.7 billion in sales.
The travel agency industry is expected to continue growing in the coming years, with a projected global market size of $19.6 billion by 2026. However, with the rise of online travel booking sites, many people now prefer to book their holidays online, as it can be more convenient and cost-effective.
Ultimately, the choice between using a travel agent or booking online depends on your personal preferences and travel needs.

Pros of using a travel agent
1. Save time and hassle
One of the main advantages of using a travel agent is that they can save you time and hassle.
You don’t have to spend hours researching, comparing, and booking everything yourself. A travel agent can do all the work for you, based on your preferences, budget, and needs. They can also handle any changes or cancellations that might arise, and deal with any issues that might occur during your trip.
You can just sit back and relax, knowing that everything is taken care of.
2. Get access to exclusive deals and perks
Another benefit of using a travel agent is that they can get you access to exclusive deals and perks that you might not find online or elsewhere.
A travel agent has connections and relationships with various travel suppliers, such as airlines, hotels, tour operators, and cruise lines. They can negotiate better rates, discounts, upgrades, amenities, and extras for you. They can also offer you special packages, promotions, and incentives that are only available through them.
You can save money and enjoy more value for your money by using a travel agent.
3. Get personalized service and advice
A third advantage of using a travel agent is that they can provide you with personalized service and advice.
A travel agent can tailor your vacation to your specific needs, wants, and interests. They can listen to your preferences, expectations, and goals, and design a customized itinerary that suits you. They can also offer you expert tips, suggestions, and insights that can enhance your travel experience. They can help you avoid common pitfalls, mistakes, and scams that might ruin your trip.
They can also give you insider information on the best places to visit, eat, shop, and have fun in your destination.

Cons of using a travel agent
1. Pay extra fees or commissions
One of the main disadvantages of using a travel agent is that you might have to pay extra fees or commissions for their services.
A travel agent might charge you a flat fee, a percentage of the total cost of your trip, or both. Depending on the type and complexity of your trip, these fees or commissions might add up to a significant amount. You might end up paying more than what you would pay if you booked everything yourself online or directly with the suppliers.
2. Have less control and flexibility
Another drawback of using a travel agent is that you might have less control and flexibility over your trip.
A travel agent might have certain limitations or restrictions on what they can offer you, based on their contracts or agreements with the suppliers. You might not be able to choose the exact flights, hotels, tours, or activities that you want. You might also have to follow a fixed schedule or itinerary that might not suit your pace or style.
You might have less freedom and independence to change or modify your plans as you wish.
3. Encounter potential scams or frauds
A third disadvantage of using a travel agent is that you might encounter potential scams or frauds.
Unfortunately, not all travel agents are honest or reliable. Some might be unlicensed, unprofessional, or inexperienced. They might overcharge you, mislead you, or provide you with poor quality or nonexistent services. They might also disappear with your money or fail to deliver what they promised.
You might end up losing money or having a terrible trip if you use a bad travel agent.
Conclusion
Using a travel agent for your vacation has its pros and cons.
On one hand, it can save you time and hassle, get you access to exclusive deals and perks, and provide you with personalized service and advice.
On the other hand, it can cost you extra fees or commissions, give you less control and flexibility, and expose you to potential scams or frauds.
Ultimately, the decision depends on your personal preferences, needs, and goals. You should weigh the pros and cons carefully before choosing whether to use a travel agent or not.
If you decide to use a travel agent for your vacation:
- Do some research before choosing one
- Check their credentials and reputation
- Compare their prices and services
- Read their terms and conditions carefully
- Communicate clearly with them
- Keep copies of all documents and receipts
If you decide not to use a travel agent for your vacation:
- Plan ahead
- Book early
- Use reputable websites and suppliers
- Look for reviews and ratings
- Be flexible and open-minded
- Have a backup plan
Whatever you choose, we hope you have a wonderful vacation!